Shipping Policy

Thank you for shopping with Alltomic. This Shipping Policy explains how we process and deliver orders placed through https://alltomic.com.

Order Processing

  • Orders are typically processed within 1–3 business days after payment has been successfully received.
  • Orders are not processed, shipped, or delivered on weekends or U.S. public holidays.
  • During periods of high demand, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Typical delivery estimates are:

  • United States: 3–10 business days
  • Canada: 5–15 business days
  • International Orders: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your shipping destination, package weight, and selected shipping method.

From time to time, Alltomic may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, if available.

Please allow up to 48 hours for tracking information to become active after shipment.

International Shipping

We ship to many countries worldwide.

International customers are responsible for any applicable customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Alltomic is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by customers.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to update your order before it ships, but we cannot guarantee changes after an order has entered processing.

Delayed or Lost Shipments

While we strive to deliver every order on time, shipping delays may occur due to factors beyond our control, including:

  • Severe weather
  • Customs inspections
  • Carrier delays
  • High shipping volumes
  • Natural disasters or other unforeseen events

If your package appears lost or significantly delayed, please contact us and we will assist in working with the shipping carrier to resolve the issue.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

  • Your order number
  • A description of the issue
  • Clear photographs of the damaged product and packaging

We will review your claim and work toward an appropriate resolution.

Order Changes and Cancellations

Orders may only be modified or canceled before they have been processed for shipment.

Once an order has been shipped, it cannot be canceled. Please refer to our Refund & Return Policy for information regarding eligible returns.

Contact Us

If you have any questions regarding shipping, please contact us:

Kaj Pondy LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: Kajpondy@gmail.com

Website: https://alltomic.com